If you're running your speed test on a device connected via WiFi, the speed you get may be lower than you'd get over ethernet. You'll find its category (for example, Cat 5, Cat 5e, Cat 6 or Cat 6e) printed along the cable. One end goes into your device and the other into your modem. Ethernet cables that are Cat 5 or below limit the speed to 100Mbps, so the results you get may not be accurate.Īn ethernet cable has an RJ45 plug on each end. It's best to run your speed test on a computer or laptop connected to your modem by an ethernet cable that's Cat 5e or above. There are three options: Spark New Zealand Auckland, Spark New Zealand Wellington and Spark New Zealand Christchurch. Test your speed at Ĭhoose your nearest Spark server from the drop-down menu. You can also test your speed on the Speedtest website, but using a browser can reduce the speed shown when the connection goes above 100Mbps. For best results, we recommend the following:įor the most accurate results, download the Speedtest app and use it to measure your speed. Measure the download and upload speeds of your internet by taking a speed test. We recommend trying the Check Connection tool as a first point of troubleshooting speed issues.
#Run internet speed test how to
Learn how to use the Check Connection tool
This tool automatically checks your home network and broadband connection for problems.
Check connection toolĮxperiencing slow speeds? Try our Check Connection tool. Find why you're not getting the internet speeds you think you should be getting.
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